There is no way to make a video auto play inside an email or text message at this time. The recipient must click on the link for in order to watch the video message and access the rest of your content. Clicking through to your page will also open up the phone and chat prompt making it easy for your recipient to contact you.
Video auto play in email and text so customer doesn't have to click on a link
Written by Michelle Sri
Updated over 3 years ago